Returns
Vangel Shoes Return & Exchange Policy
At Vangel Shoes, your satisfaction means so much to us! We understand that sometimes a purchase may not fit or meet your expectations, and we're happy to assist with returns and exchanges.
Exchanges: If your original purchase qualified for free shipping, we are happy to exchange your item and ship the replacement to you at no additional cost, once the original item has been returned and received in its original, undamaged condition. Please note that customers are responsible for the initial return shipping cost.
Returns & Refunds: If you prefer to return your purchase for a refund, we are happy to process your refund once the returned item has been received and confirmed to be in its original, undamaged condition. Customers are responsible for return shipping costs.
All returns must be done within 14 days of receiving the items.
We sincerely apologize for any inconvenience and truly appreciate your understanding of our return and exchange policy as a small business.
Your support means the world to us, and we remain committed to providing fashionable, quality footwear that meets your style and sizing needs.
Thank you for choosing Vangel Shoes, Shoenistas! We appreciate you and look forward to continuing to serve you!
With love,
The Vangel Shoes Team